We are living in the Rise of the Machines. No, Skynet and its hordes of Terminators haven’t materialized just yet, but there are many that fear that advances in automation and Artificial Intelligence are a serious threat to humanity in at least one aspect: jobs. In America, more jobs have to robots and automation than to China, Mexico or any other country. But the global impact of these systems will be felt even more strongly. I believe that the proliferation of ‘virtual talent’ will have a profound effect on intellectual offshoring and business process outsourcing, one that will be especially pronounced for emerging countries. AI not only softens the incentive of cheap foreign labor, but it also negates the advantages of lower offshore operational costs. If you can locate the machines that are performing these tasks anywhere on earth for basically the same cost, why not keep them close to your home base of operations and save a bundle on travel, audit and compliance costs? These shifts might take a few years as technology develops, but they are coming, and they will fundamentally change the way the world does business. Intelligent machines are here, and companies that continue to rely solely on outdated offshoring models out of fear of the risks and challenges of being early adopters of these systems do so at their peril. Virtual labor technology can offer potential cost savings of between %10-%70, so business leaders must begin planning now for how to adopt this technology and adapt their organizations to maximize its potential to survive and remain competitive.
Please feel free to leave a comment if you think Artificial Intelligence enhancement will end outsourcing business? Source: https://www.gooddata.com/blog/how-ai-will-end-offshoring from http://www.outsourcinginsight.com/will-ai-end-outsourcing-business/
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