We are a reputed telemarketing firm with years of experience in offering right personnel for the right jobs to our clients who wish to hire the best talents for their telemarketing projects. But, we never do such things. For us, ensuring quality services to our clients is of paramount importance! Outbound Telemarketing Services we offer
Setting an Appointment for Client
• Lead Generation Services • Seminar Registration and Event Management • Database Update Management • Surveys and Market Research • Fundraising Activities • Direct Mail Follow-up through emails • Phone Sales Support • Trade Show Follow-up as per client’s requirement • Grand Opening and Special Event Ceremony • Grass Roots Campaigning • Recruitment Process and Short Listing • Up-selling and Cross-selling • Other B2B and Outbound Telemarketing Activities Salient Features of Our Employees
Our team works in different shifts to take queries from the clients round the clock shift-wise throughout the day and night as well. Flawless TechnologyWe ensure the use of the modern technology in the outbound calling process to accomplish the best result for our clients. FeaturesOur telemarketing schemes and facilities include a host of services, especially, customized to suit the requirement of our clients and consumers. Outstanding technical support with online assistance is the benchmark for all our services.
StrategiesWe are adept at offering every type of outbound telemarketing services and assistance to our clients on short notices. We formulate appropriate business strategies to meet our client’s business and project needs in a phase-wise manner. At present, we have two outbound telemarketing call centers with the most advanced equipment and devices. CreativityWe treat every customer on a priority basis and develop a free script for him or her depending on the requirement of the business enterprise. We believe in offering quality call center scripts that can fulfill the client’s lead generation purposes. We have a proven track record in doing so for the last few years together.
Our campaigns are based on the clients requirement. We launch appropriate telemarketing and sales strategy for them. We cover the outbound campaigns all companies and firms relating to various businesses. MetricsMost of our outbound telemarketing agendas comprise of free script writing. Call center script is the essential key to any successful outbound telemarketing campaign. Our track record is outstanding in developing the same for our clients. In a short span of time, we are an outbound telemarketing firm with amicable and durable collaboration with our clients. Client’s satisfaction is our motto, and we do everything possible to achieve the same. Free Services
Top 10 Tips for Effective Outbound Telemarketing
Outbound telemarketing is indispensable to the success of a business firm. Implementing a productive telemarketing strategy for business growth is necessary to get potential clients and customers from time to time.
Outbound telemarketing is indispensable to the success of a business firm. Implementing a productive telemarketing strategy for business growth is necessary to get potential clients and customers from time to time.
There is a minute difference between telemarketing and telesales. Telesales refer to open and close of business deals over a telephone, but telemarketing means a creation of potential business opportunities for clients using market research, survey and competitor analysis.
Top 10 Tips for Effective Outbound Telemarketing
Free Reporting
2) Account Management Services 3) Free Setting up of Accounts 4) Customized Telemarketing Solutions for Clients 5) 24-hour online and offline assistance 6) Qualified Lead Generation Services
Free Outbound Telemarketing Arrangement Services
In a short span of time, we are now a large outbound telemarketing firm with amicable and durable collaboration with our clients. Client’s satisfaction is our motto, and we do everything possible to achieve the same.
Our creative department works incessantly before proceeding with any new campaign. It is only after due deliberations and umpteen brainstorming sessions that we finalize a perfect outbound campaign strategy for our client. We deeply analyze client’s services or products, and then determine why they are the best in that segment? Then we plan astute telemarketing and sales strategy for them. Over the period, our organization has almost successfully campaigned for all companies under the sky.
Most of our outbound telemarketing agendas comprise of free script writing. Call center script is the essential key to any successful outbound telemarketing campaign. Our track record is outstanding in developing the same for our clients.
A team of our highly qualified and creative scriptwriters works relentlessly to develop innovative and convincing calling script. It inspires your potential customers to buy or engage with your firm.
Outbound Telemarketing Campaign Metrics
Our campaigns are based on the clientele requirement. We launch appropriate telemarketing and sales strategy for them. We cover the outbound campaigns all companies and firms relating to various businesses.
We treat every customer on a priority basis and develop a free script for him or her depending on the requirement of the business enterprise. We believe in offering quality call center scripts that can fulfill the client’s lead generation purposes. We have a proven track record in doing so for the last few years together.
Our creative department works day and night before the launch of any new outbound telemarketing scheme. We initiated several rounds of the internal survey before signaling green approval to any outbound campaign strategy for our client
Creativity in Outbound Telemarketing Services
We are adept at offering every type of outbound telemarketing services and assistance to our clients on short notices. We formulate appropriate business strategies to meet our client’s business and project needs in a phase-wise manner. At present, we have five outbound telemarketing call centers with the most advanced call center equipment and devices.
We also provide other additional vital services to clients starting from appointment setting, database update, telemarketing, and much more through up-selling. We fully satisfy their demands with our outstanding range of services on time and in a flawless manner.
Third party verification of data
2) On-spot digital recording of relevant information 3) Instant hot transfer of calls 4) Online custom reporting 5) Digital Back Up Maintenance 6) Web-enabled outbound telesales programs 7) Predictive call analytics 8) Manual Phone station connectivity 9) Toll-free number operation 10) Use of Multiple servers so that work continues if one or two systems crash out.
Our Popular Telemarketing Services for Our Esteemed Clients
Our telemarketing schemes and facilities include a host of services, especially, customized to suit the requirement of our clients and consumers. Outstanding technical support with online assistance is the benchmark for all our services.
We ensure the use of the modern technology in the outbound calling process to accomplish the best result for our clients.
Our call center uses high-quality tools and equipment for the smoother functioning of the call and telemarketing activities without a hitch.
Currently, our existing team consists of around 1000 outbound telesales personnel.
They work in a shift to take queries from the clients round the clock shift-wise throughout the day and night as well.
Salient Features of Our Employees
1) Highly trained and knowledgeable 2) Complete insight of telemarketing etiquette and basic calling courtesy 3) Our staffs have proven track record in this field 4) The average age of our employees is 35, with a combination of fresh zeal and experience. 5) All our employees go through mandatory training programs to enhance their knowledge and communication abilities. 6) We always put quality ahead of quantity. So, we appoint highly erudite staffs with adequate technical skills.
But, we never do such things. For us, ensuring quality services to our clients is of paramount importance!
We believe in the success of our clients, and provide the best and outstanding services to them 24x7. We are particularly conscious of the age-group of our employees.
We are a reputed telemarketing firm with years of experience in offering right personnel for the right jobs to our clients who wish to hire the best talents for their telemarketing projects.
Many telemarketing firms abruptly move towards curtailing their administrative expenses by hiring employees on lesser salary and payment. 1) Initiate a two-way Conversation: communication is a two-way process. A tele caller can’t go on and on without listening to what the other party speaks. A person receiving the call may also have some questions. A tele caller must listen to the same. 2) Stay Ready to Hear No and No, Thanks: No matter, how well you talk, eventually customers will have the last laugh. Be prepared to hear no and no, thanks to a telemarketing effort. It shouldn’t deter your determination, and you may politely argue your points. If still, customers say no, then let it be. Telemarketing is an art, and it always requires perseverance and continuous attempts. 3) Creation of Crispy Calling Scripts: A Firm has to write applicable calling scripts for initiating chats with random customers. Convincing calling script guides how a firm conducts the first part of a call. A call script should be poignant enough to convert any casual conversation to a potential lead.
3) Creation of Crispy Calling Scripts: A Firm has to write applicable calling scripts for initiating chats with random customers. Convincing calling script guides how a firm conducts the first part of a call. A call script should be poignant enough to convert any casual conversation to a potential lead.
1) Initiate a two-way Conversation: communication is a two-way process. A tele caller can’t go on and on without listening to what the other party speaks. A person receiving the call may also have some questions. A tele caller must listen to the same.
4) Converse Politely and Confidently: Cold calling is a tough task. However, a tele caller has to exude confidence throughout a call. He must lucidly relay the message to avoid any miscommunication. Calmness in voice and following proper calling etiquette during a call is essential.
4) Converse Politely and Confidently: Cold calling is a tough task. However, a tele caller has to exude confidence throughout a call. He must lucidly relay the message to avoid any miscommunication. Calmness in voice and following proper calling etiquette during a call is essential.
5) Identify a Plan: Planning is the basis of any telemarketing strategy. Collection of email ids is critical to proceed with a telemarketing campaign. The firm has to convince its potential customers or leads meticulously to affect sales.
5) Identify a Plan: Planning is the basis of any telemarketing strategy. Collection of email ids is critical to proceed with a telemarketing campaign. The firm has to convince its potential customers or leads meticulously to affect sales.
6) Handling the Reception Desk: These days, receptionists are directed not to divulge too much about the company information to callers over a telephone. They are also asked not to connect calls directly to company officials without valid purposes. 7) Calling at Unofficial Hours: You can call a few minutes before the office is opened and half an hour after it closes. You may get to chat directly with a responsible company official, who usually works beyond official hours but senior personnel does so.
7) Calling at Unofficial Hours: You can call a few minutes before the office is opened and half an hour after it closes. You may get to chat directly with a responsible company official, who usually works beyond official hours but senior personnel does so.
6) Handling the Reception Desk: These days, receptionists are directed not to divulge too much about the company information to callers over a telephone. They are also asked not to connect calls directly to company officials without valid purposes.
8) Call Helpdesk: Calling helpdesk is another option. Helpdesk includes working professional and staffs who work at unofficial hours and always ready to assist the callers. You have to handle the situations confidently.
8) Call Helpdesk: Calling helpdesk is another option. Helpdesk includes working professional and staffs who work at unofficial hours and always ready to assist the callers. You have to handle the situations confidently.
9) Hand Each Call Politely: Whether a call ends with customers’ yes or no, a tele caller has to be polite and end the call while thanking the customers for dedicating his time for the chat. Courtesy costs nothing, and customers always remember the first interaction with a call center executive.
9) Hand Each Call Politely: Whether a call ends with customers’ yes or no, a tele caller has to be polite and end the call while thanking the customers for dedicating his time for the chat. Courtesy costs nothing, and customers always remember the first interaction with a call center executive.
10) Take Actions: Don’t forget to offer some printed marketing materials to the potential leads if you have promised to do so. Always try to live up to your promises. Customers never want to hear false promises to supply them with some tangible resources such as the pamphlets or promotional emails if you promised the same. If you are looking to outsource your telemarketing with us, feel free to contact us.
10) Take Actions: Don’t forget to offer some printed marketing materials to the potential leads if you have promised to do so. Always try to live up to your promises. Customers never want to hear false promises to supply them with some tangible resources such as the pamphlets or promotional emails if you promised the same.
from https://www.outsourcinginsight.com/outbound-telemarketing/
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Accounting forms an integral part of any organization, and plays a huge role in the smooth and systematic running of operations. For healthcare institutions, accounting processes need to be carried out with more care owing to the numerous rules and regulations. The industry is also unique in that it’s essential to keep patient data secure! Needless to say, healthcare accounting is not something you can take care of yourself. Since hiring skilled labor can prove to be very costly, outsourcing is a viable option. If you’re in two minds about outsourcing your healthcare accounting, here are 9 advantages of partnering with a third-party service provider. Cheaper CostsThe biggest advantage of outsourcing healthcare accounting is reduction in costs. Hiring full-time employees that are qualified to take care of all your finance and accounts needs can be expensive. By outsourcing accounting, you can bring in huge savings in terms of manpower and infrastructure. You also get to benefit from reduced administrative costs and zero training costs. Varied ServicesHealthcare accounting is not a single task; there are many facets to it. Your medical organization might need various accounting services like bookkeeping and payroll processing, medical provider accounting, tax preparation, strategic tax planning, LLC formations, new business setup and incorporation, etc. Setting up a department for all these services might not be feasible, but by partnering with just one service provider, you can get access to a bevy of services at reduced prices! Skilled LaborService providers have large teams of professionally trained and skilled personnel working for them. By outsourcing healthcare accounting, you get qualified professionals to work for your organization without having to go through the hassles of hiring or training individuals. Timely DeliveryHaving access to skilled labor also means your accounting tasks are processed in a timely manner! Outsourced accounting providers are equipped with the latest tools and technologies, helping them complete your accounting chores on time. In addition to this, service providers know their job well and are trained to avoid mistakes. This can significantly reduce turnaround time! Error-Free ProcessingHealthcare accounting processes need to be carried out accurately, and this can be challenging given the fast-paced changes in the industry. Hiring employees for your accounting needs would mean having to take necessary steps to ensure they are complying with policies. On the other hand, service providers are up-to-date with all rules and regulations. With regular training, their staff is fully prepared to process tasks without making errors. Reliable WorkforceWhen you outsource your healthcare accounting, you have a dedicated team of professionals working for you. As the team is large, there are virtually no chances of your work being interrupted or stalled due to unplanned leaves, absences, or staff changes. Outsource firms also take care of staff acquisition and retention, meaning you can fully rely on them for your accounting needs. Zero Document ManagementDocument management isn’t limited to physically storing files, but also deals with electronic storage, scanning, indexing, shredding, micro-filming, printing, and more. When you outsource accounting, all your data is safe with your service provider and available on cloud for you to access easily. Outsource partners also follow secure practices to keep data confidential, so you won’t have to worry about safeguarding critical information. Customized SolutionsWhile outsource partners can provide a variety of accounting services, your healthcare organization can further benefit by receiving customized solutions. Service providers can consolidate documents and collect data to generate comprehensive reports on the functioning of your organization. By comparing monthly and annual reports, you can discuss alternatives with your outsource partner that result in favorable outcomes. Maximized EfficiencyIn-house accounting can take up a lot of your time and energy. By outsourcing to a third-party service provider, your accounting tasks are streamlined, thus eliminating redundancies and solving problems effectively. This frees up valuable time that you and your staff can spend working on your core competencies. Not having to think of burdensome chores like accounting helps you work efficiently, thus improving patient experience and achieving customer satisfaction. ConclusionUnderstanding financial documents and working on them is, undoubtedly, a difficult task. And when it comes to finance and accounting for healthcare organizations, one also needs to have a thorough knowledge of the several regulations applicable! Ensuring that appropriate accounting practices are in place can take up significant time and effort. This can be detrimental to the healthcare organization’s growth and also negatively impact the way patients receive care. With outsourced accounting by your side, you can leave the tough job to experts and focus on what you know best. Now that you know the many ways in which outsourcing healthcare accounting can benefit your organization, don’t put it off any longer! from https://www.outsourcinginsight.com/healthcare-accounting/ Both big and small companies resort to outsourcing their business functions. Either they choose to outsource most of their functions or just a handful of them so that they can focus on core business aspects. In both cases, they need to take into consideration some key factors, which will ultimately help them take the informed decision. Let’s take a look at some of the factors to consider for taking outsourcing decisions for your business. 1) Cost SavingsWhen you talk in pure business terms, outsourcing needs to improve your business bottom lines through reduced operational costs. If you don’t see this happening anywhere in the near future, chances are that you’ll end up spending more than you end up saving. You don’t need to be an expert analyst to figure out where you’re heading. All you’ve to see is whether outsourcing will help you reduce a significant amount of your capital in hiring employee and equipment. At the same time, you will also need to maintain a balance between the quality and quantity of the services provided by the outsourced employees/firm. For instance, if you outsource accounting, you need to see if carrying out this function is taking up more resources and costs as compared to outsourcing it. 2) The PricingWe already discussed how cost-cuttings by hiring talent in a low price tag is one of the most common factors why companies outsource. You’ll get several vendors offering their resources at a competitive price. However, instead of going for the cheapest vendor, compare and find out what are you going to get from other vendors as well. For instance, some vendors will also offer customer support at no extra charge, which is a great deal in itself. Just remember that although price is an important factor, it should not be the ONLY factor that helps you zero-in on a vendor. 3) The Resources and TechnologyTechnology and resources are two considerations that are essential when you choose to outsource. Ask the vendor about the tools and technologies they are going to use for your project and how capable are they of handling all your outsourcing needs? What about the resources? Are they well trained for the assignments? Does the vendor have an office with up-to-date systems and can handle the most rigorous of the outsourcing functions? Answers to questions like these will lead the way to select the apt vendor who has the best resources and updated technology for seamless handling of your business functions. 4) The Ability To Meet DeadlinesTimeliness in outsourcing is as important as the costs. For instance, if a vendor fails to toe the deadlines, it can lead to major bottlenecks. That alone will nullify any cost-saving benefits that you had anticipated while hiring them. You need to ensure that the vendor adheres to the promised quality and timeliness. One of the ways to do this is by making all your queries beforehand. If you find that the vendor has little quality control measures or does not have any backup plan should they miss a deadline, it is better not to hire them in the first place. 5) Minimal SupervisionWhen you hire an outsourcing vendor to work on your business requirements, it’s a given that they are going to take care of everything from the scratch. There should be no room for sloppy or shoddy work and they should be able to produce the results. Choosing a responsible vendor who will be in charge of the projects is a must-have so that you only need to supervise them minimally and let them take it from there. This will give you more time to focus on your core business functionalities. 6) Limit The LiabilitiesMore often than not, there are certain functional areas that can build up liabilities for a business. This eats up time and money, which can be spent elsewhere. You can cleverly outsource certain functions to reduce the liabilities an extent. 7) TrustworthinessBefore you sign on the dotted line, do make it a point to visit the vendor’s site. Apart from this, also research on the internet to find more about the firm, the infrastructure, safety practices and the team that works there. This will help you assess the reliability of the service providers. If you have a reference who’ve worked with a vendor in the past, you can also ask them about the firm. This takes us to the next point. 8) Who’ll Lead The TeamYou can’t just have blind faith in the outsourcing team even if you’re saving significantly by hiring them. Find out all that you can, including the team members who’ll be working on the projects and who’ll lead that team. Learning these facts upfront will save you from several agonies at a later stage. Moreover, when you know that your business functions are in able hands, you’ll be at peace. 9) The Service Level AgreementThe SLA (Service Level Agreement) is one of the most crucial documents when we talk about outsourcing partnerships. At the time of creating the document, make it a point to ensure that every single detail is written clearly. This will help you avoid you any kind of confusion or ambiguity especially about the quality of the services you’ll be getting. It also makes sense to hire a lawyer especially to manage your outsourcing endeavor so that you don’t end up in any legal trouble. 10) CommunicationCommunication is the key whether you’re working onshore or with an offshore team. The vendors should be able to handle your queries and promptly reply without making you wait indefinitely. Their communication skills need to be spot on without any space for cultural or other communication barriers. This ensures that they have clearly understood your requirements and can address any issue that may crop up. ConclusionThese are some of the price and non-price factors that play an important role in helping you decide a vendor for your outsourcing projects. For more such insightful write-ups about outsourcing, keep a tab on this space. We’ll be back with more. Cheers! from https://www.outsourcinginsight.com/outsourcing-decision-factors/ It's the 10th call you've made. The time now is 10. Am in the morning. You're sitting on your desk, frustrated with no promising lead. In fact, the idea of making the next call freaks you out, because you're dead sure that you'll receive the same response: "We are not in the market" Looks like prospects have a way of bailing out and you have exhausted every closing strategy on the planet earth. That is a sign that you need appointment setting services. Sales, looks like a job that you didn't sign up. Now you're worried what might happen if the situation continues like this for the next two months, your job is on the line. But, there is a good news for you. Imagine if you could get inside your customer's mind and press the buy buttons. Imagine if you could figure the right words, choices of phrases to use so that you can close the deal. Imagine if the same customer, told you, I am in, where is the contract, I want to sign. That, is what you’re about to learn in this comprehensive article. It is made to benefit salespeople and business owners looking for an appointment setting services. Before we take a deep dive into the subject, let's look at why Qualifying and Screening Is A Waste Of TimeDo you know the number one reason why business fails? According to entrepreneur magazine, 8 out of 10 businesses fail within 18 months. Why? Such failure you may ask. It is because of lack of capital. In other words, the business run of out cash. The next question is, why did the business run of out cash? The number one reason is that they didn't sell more of their product and services to customers. That's why they had negative cash flow that was inadequate to meet their expenses. From that example, it comes back to sales. If you're qualifying customers, you’ll sell less of your product or sell only to those interested. When you're in business, you have to cater for three types of client in your market. You product price must accommodate the low-end customer, the mid-range customer and the high-end customer. You need to understand all the pain point for these three types of client. That said, you need to treat every call like your life depends on it. You need to show care for the interest of the person calling. Business is not like school, where the most qualified gets ahead. Think of it this way: Even if you sold your product to a high-end client or low end client, as long as the client justified the purchase. They will buy it, whether cheap or expensive. It's not a new thing finding, families spending $10,000 per year, just to take a trip to Disneyland. Imagine this are poor families with little saving to empty bank accounts. Imagine you're selling sales training program. There is no need to qualify a client if you are selling such a service. Every company knows whether big or small that they need sales to expand and grow. And if you don't get them excited about what you are selling, you lose them. Takeaway: Instead of qualifying and screening client, find out what they need. Or the reasons that will make them buy the products.(More on this later). A Simple, Yet Overlooked Reasons Why You Get ObjectionsObjections may be a sign that your prospect is interested in your product or services. Hey, what if it is not. What if, it is a way of a customer getting rid of you. And the more you fight with rebuttals, the more they find ways to bail out. Sometimes I find rebuttals to be pushy. Although sometimes you need to be pushy, no offense there. I do it. Rebuttals happen for a reason. Objections happen because the customer doesn't understand your products or service. Or they can't justify the purchase. If the customer is going to spend $5000 per year on your accounting software, they need to justify that the software is worth more that what they paid off. Until they see that, they will give you every objection on the planet just to send you back. You have to show them their return of investment or how the product will save them time or increase revenue. Instead of saying saving time, you need to show them what numbers, how much time are they going to save every month or year. And you have to justify that your product is better than what they are currently using. If you want to get rid of objections out of the way. Make sure that the customer understand your product details. I don't mean a presentation. I mean how it can solve his problem, saves his time or money. Takeaway: If the customer doesn’t understand your product or justify the purchase, they will fight you with objections How To Close A Sale To Clients Already Sold To The Competition.The tips below can apply to all clients. When you are making a phone call, you need to address certain issues and concerns that clients have. This section will help you tailor your phone call or even presentation for the appointment. Uncover Goals and FearsOf course, the best ways is not asking them what their goals are. Your job is to uncover them. You know the goals they have by figuring out the results they want. How can you know the results that they want. Simple, think like a client. Here is how to do it. Imagine you are a CEO of a company and you're meeting face to face with a friend. How would you describe to them if you had a good day at the company. Or if something good happened at the company and you are responsible for it. You'll use the word I":
Ask yourself, why a client would want your accounting software? I will do bookkeeping much faster because their software sync everything. That means, I can get financial data from PayPal, Webpay, Payoneer without having to log physically to download the report. In this case the accounting softwares save time for your organization. Questions That You Need To Ask To Find Out Client's ProblemNever start a phone call with a pitch, or present your product without knowing your customer's business. Questions are the vehicle to uncover problems that they have. When you know their problems, it become easier for you to sell them. It becomes easier for you to solve any objections they may have. Questions are a sign that you are interested in their business goals and objectives. If you pitch your product first, you come off looking after your own interest. Making inquiries will help you know the hot buttons that you'll press when you make a presentation or close a customer. It will also help you, tailor-made your product or service to suit that specific customer. The number one reason why people buy products is to solve a problem. Your job is to figure out what those problems are. If people buy things to solve a problem and questions are your vehicle to reveal the problem. Understand that most people are reluctant to reveal their problem because it is the key to closing a deal with them. The more savvy of a person you are dealing with, the more intelligent, somebody is, the closer they are to hold on those problems. The last thing that people want is to volunteer a problem that they are having. Questions that you need to ask? Always focus on previous experiences.In this example, let's say you are selling a sales training program. Here are some questions you can come up with
The key here is to write everything down that you'll use in your presentation or closing. If they are happy to proceed to a presentation, they you can tailor your presentation address the problems that they are having. When presenting the product, make a big claim, that when they don't see the results, you'll pay them $1000 back or even refund them. You need to stand behind your product to close. Takeaway: Questions are keys to uncover client’s past experiences and problems. When you know the client’s problems, you can tailor your presentation and use the right close. Going All In To The PresentationIf you've asked the right questions on the phone or in-person. Chances are the client is already sold on your services or product. Or they want at least to hear your presentation, to find out what your products can do. Even the best sales presentation on the planet won't close the sale. Once you have gathered every bit of information about their problem or goals. You need to still fact find before the presentation. You just want to make sure that you and the client have the same expectation about the meeting you want to have. Most clients, before they move into the presentation will know what they want already. Others will need to listen to you out of curiosity to find out what you are saying. Fact finding is a cure to all sales illness, because if you figure out what they want, you will come up with a tailor made solution to cater their needs. It may also help you bring out the features and products that matter to them the most. Before a sales presentation you want to ask your client two simple questions. Here they are, you can model them the way you like: Hey Steve, thank you for giving me time today. I want to know what you hope to gain or achieve just so I make sure we use the best usage of your time. What do you want to get from today's meeting? Second Question:I know your wife is going to be an extremely important person in this decision making process, what do you think is going to be the most important for her? What do you think should I cover that your wife will want to know before you make a decision? After those two questions, you can go straight to the presentation of your products or services. Your presentation should touch the pain points, problems and goals that your clients hope to achieve. If you have read the earlier section, by now you could have discovered lots of great questions and uncovered problems that your clients is experiencing. Trial CloseYes, it's true that you can be a great at making phone calls, prospecting, getting appointment, presenting the products but fail to close a client. It happens. You see great sales presenters, but fail when it comes to asking for the sale. A professional closer doesn't wait until the end of the presentation to close the customer. You need to ask the sale every time. That's where trial close comes in. The purpose of a trial close is to know if the customer is ready to make a decision. If they are not ready, you need to know how much they understood about your product. The question is, how do you do the trial close. Here is the rule: Midway in the presentation. Before you end your presentation you need to have different trial closes. For instance, ask the following questions: What do you like best about what I have just told you so far? What about if the customer doesn't say anything or negative? It will depend on the response. If there is no positive feedback. It means two things: either the customer doesn't understand what you have just said. Probably, their mind might be somewhere or you need to explain more about your product or services further.. How much of what I have just said do you believe? In other words, what percentage of what I have just said do you believe? Here you are looking for the clues that matters to him. You want to find out what part of your presentation they believe. Are they confident that your product or services can help them solve the problems that they have. After listening to their feelings and opinions on the subject. You can ask them: If only I can help you achieve a tiny fraction of what I have just said, would you sign up for our program. Another great question to ask:
Selling is creating a process. You only get results if you are creative enough to close the customer. Customers are savvy people, they have a high resistance temperature. They're willing to attack you with every objection. If you uncover the client's problems, sprinkle the trial closes in your presentation. The chances of closing the sale are high. In fact, you'll close 80% of the time, whether you have a savvy client or novice one. Takeaway: In other words, a trial close tells you when to move to the next level, which is to close the sale or, how much your client understands your product. Do It Yourself Vs Hiring A B2B Appointment Setting ServiceThe sales process is the most hated activities in any organization, especially if you're dealing with B2B companies. If the above process sounds train wreck for you, you can outsource appointment setting services. The question now is, when do you outsource a B2B appointment setting service? The problem most startup companies have, is turning everybody in the organization into a sale machine. Unless you have trained professionals that can handle the sales process and you have the resources of pulling the strings together. This work is best handled by trained B2B professionals with a proven track record. And here is why: They Speed Up The Sales ProcessSelling is an art and you will need to have a person that knows how to handle the process from prospecting to closing the sale. Unfortunately, not everybody will master everything along the way. It takes time to master all the seven processes of selling. For that reason, unless you're confident to manage and control the entire process. It is better to save time and look for a lead generation appointment setting company. They are trained and smart enough to follow the above process careful. This can save you enough amount of time and speed up the sales cycle. Most importantly, once you hire the right company, you'll be left with the task of meeting and closing the deal. If you can master the art of closing the deal and the rest you leave it up to the B2B appointment company, rest assured that you'll get results. Takeaway: In other words, engaging with a company that specialize in the B2B appointment setting will free up you up, for optimized performance in the sales process. Better conversion ratesThere is no doubt that if you work with consultant that understand their field, you get results. That comes when you are analyzing your conversion rates at the end of every month. Top lead generation appointment setting company, knows how to handle clients and when to press the hot buttons. That means that chances for landing a high-end clients are high, which means better conversion and higher earning. In addition to better conversion, you should experience short sales cycle with well-qualified leads. They Keep The Pipeline FullThere are months in sales when the pipeline is dry like the Sahara desert. This is the most stressful moment, because it means people now have to work overtime and their reading desperation on their face. It is when your best assets in the company who would rather focus on something else are spending time pounding the phone. Then comes the days when your sales pipeline is bursting with opportunities. This is the most tragic time, because your team will spend their time in strategic meeting, presentation, closing deals. Their time will be spent focused on the number of inquiries that they are getting and they will forget the next month when the sales pipeline is likely to be dry again. The truth is no such thing is a regular basis. You need to have leads, inquiries coming every moment because your business depends on it. And if you lag away for one minute, you're likely to have a dry month. It can be very difficult, sometimes tempting to think that you'll always have your pipeline bursting with opportunities every month. To avoid dry situations like this, you'll need to outsource appointment setting services to keep your pipeline full and always bursting with opportunities. The fact that your sales team managed to close a million dollar client this month, doesn't mean that next month they will close another million dollar client. Make sure that you have a dedicated team that is always on the hunt to keep your pipeline full. Ready To Go Inside The Client's Mind To Close A Sale?You win in sales when you have two things:
That is called success. Yes, you can manage the sales process. However, you need to be a master of all the 7 stages of selling. Selling is an art. You can’t possess all the skills unless you have been in the sales profession for a decade. However, if you outsourced appointment setting services to a reputable company. You have only two jobs to do: walk the client through the presentation and close the deal, period. Your time as a business owner is important. In fact, your time is better spent with qualified leads and closing deals rather than setting an appointment. If you follow the above tips correctly, months from now your business will be generating more revenue every single month, because you have a dedicated team that are doing all they could to support the mission you have, and fulfill the promise you’ve made to client. Rest assured with the above tips you can kiss goodbye to dry months. Appointment setting services work. from https://www.outsourcinginsight.com/appointment-setting/ The procedure of outsourcing a physicians or hospitals Accounts Receivables or any other medical office function, doesn’t begin with just passing on the accounts and sitting back to see what happens next. In its place, Accounts Receivables Management begins with some reasonable amount of understanding and planning, on what advantages Healthcare Accounts Receivables outsourcing will deliver to your hospital. This implies that once Accounts Receivables are outsourced for Supervision, the Business will already have a clearly defined plan on what to anticipate, in addition to how they can redirect their now free resources, from supervising receivable accounts directly. In general, the basic advantages of outsourcing Accounts Receivables Management for a Medical facility, consist of:
Ensuring that all patients are satisfied instead of keeping them antagonistic, and ultimately, making sure that Ageing is under control, and on schedule. Nonetheless, there are more advantages and benefits that meet the eye. Comprehending how all these benefits can manifest makes the procedure way easier to implement. Why do medical office face so many claim denials?Let us take a look at Medicare, for instance, thought these could apply to other 3rd party insurance firms as well, such as Media Card. Medicare medical claims normally get denied for the following listed reasons:
As you can perceive from the list above, a vast majority of reasons for hospital claim denials include, incorrect medical billing and incomplete or incorrect data entry. Delayed collections and outstanding claims place extra administrative strains on physicians and hospital procedures. On the one hand, insurance firms normally deny claims or even refuse to pay them altogether. On the other hand, Federal conventions have become excessively stringent in the United States of America. Recently, all federal centers for Medicaid services and Medicare services publicized that they would minimize the period of time given to physicians, so they can file a petition against a medical claim denial from 6 months to just a hundred and twenty days. This obviously over burdens the staff at your healthcare practice affecting follow up on appeals and denials. That said, How You Can You Avert from Compensation Delays for Healthcare Claims?Outsourcing agencies help you avert from compensation delays (payment delays) by following these simple steps. 1. They review all your claims prior to submissionThis prime step significantly cuts down on the error rate. The firm will spend their time on appraisals at the front end, instead of spending a longer period of time later dealing with every denial. 2. They maintain a coding and billing claims evaluation logThe firms and agencies also track the trends for every healthcare Business Process Outsourcing (BPO) provider, based on the transmittal advice from Medicare in addition to the “Explanation of Benefits” (EOB), from every third party payer. They monitor and evaluate all these trends to find ways and means to fix problems resulting in the rejections and denials of your claims. 3. They perform once a month billing reviewsAll the employees involved in account receivable functions, i.e., Those who execute tasks such as analyzing denials, payment and billing posting, documentation and coding, data entry, and down coding come together at least, once every month to evaluate. They practice complications that are appropriate to the billing task. Prior to listing the benefits brought about by outsourcing Hospital accounts receivable, let us take a look at why accounts receivable follow up is vital in medical billing. We all know that the number of services offered by nursing homes, physicians, and hospitals is constantly increasing. Every single time patients receive treatment or care, they owe an assured amount of cash to the hospitals or physicians. This amount owed helps healthcare service benefactors run their practice, with ease and success. Why Should Healthcare Service Providers Set Aside A/R Teams Dedicated to Just Accounts Receivable Follow Ups?Account Receivables follow up teams are accountable for reopening and looking after denied claims so they can attain maximum repayments from insurance firms. Revenue cycle and Medical billing Account Receivables Management handled by in house teams are now a thing of the past. Nowadays, these services demand billing specialists with specialized skill-sets to look after Accounts Receivable follow ups. It must be stated that besides Accounts Receivable Follow ups, there are numerous other imperative procedures such as payment posting, charge entry, and verification that ought to get completed first. Amidst these procedures, medical billing specialists determine the precise diagnosis codes and procedure codes, based on the treatment plan. Like stated before, there are pretty good chances that insurance firms might deny the claims, in case they do not adhere to their rules and regulations. As a result, it is vital to have dedicated A/R teams who specialize in following up with these insurance firms and resolve denied claims. The Three Phases of Hospital Accounts Receivable Follow Up Procedures.Most medical billing professionals execute the follow up procedure in an extremely systematic manner, which is normally conducted in 3 stages.
Initial EvaluationThis phase involves the analysis and identification of claims listed on the “Accounts Receivable Aging Report.” The A/R teams review provider policies and identify which claims must be adjusted off. Prioritizing and AnalysisThis stage is initiated as soon as the claims are acknowledged; claims which are marked as uncollectible and claims where the insurance carrier hasn’t paid according to the agreed amount with the healthcare service provider. CollectionAll claims identified to fall within filing limits of the carrier get re-filed after authenticating all the required billing information such as, conformation to all medical billing regulations and claims processing addresses. After finalizing and posting the payment details for unresolved claims, patient bills get generated as per the customer guidelines and then get followed up with the respective patient for disbursements. To conclude, Let's look at the advantages of outsourcing Accounts Receivables.1. More advanced Payment and billing proceduresOutsourcing your Medical facilities Accounts Receivables helps streamline your payments and billing procedures, in a number of ways. Devoted automatic reimbursement services might be available and can free up your worker’s time and improve efficiency. Your outsourcing firms might also have other modes of electronic communication options, that can intensify the diversity of your client outreach as a supplement to conventional ailing options. 2. Minimized Administrative Overhead.By outsourcing all labor associated with accounting fees, a firm can significantly minimize expenses for both human resource and IT departments. Mitigating costs as well as diminishing training expenses of workers is normally associated with upfront investments and might add up well in terms of administrative overhead. Other advantages of outsourcing Accounts Receivables include: 3. A quick turnaround time is assured4. Offers more stringent and quality assurance procedures5. Hospitals get to utilize first-rate infrastructure and technology6. Outsourcing agencies have dedicated teams, well experienced in working with multiple insurance firms7. Outsourcing firms and agencies also utilize up-to-date medical accounts receivable software, such as Misys, NetGen, Lytec, Medssoft, IDX, Inception, Medic, and so much more8. Outsourcing accounts receivable experts are also well versed in collection, medical billing, and medical reimbursements9. Outsourcing firms also have in-house financial analysts, and even American Academy of Professional Coders (AAPC) certified personnel in their hospital accounts receivable teams10. With their intensive experience in following up with insurance firms, you’ll not have to miss any other account receivable11. Outsourcing firms have a proficient workforce who can assess your business needs and provide you with a modified business clarification12. You can benefit of cost savings for more than 40 percent13. You will receive weekly and monthly reports, with full details regarding cash collection analysis, expected collections, insurance analysis, and even procedure code analysis amongst others14. Experience the competent supervision of all your hospital accounts receivables based on your needs and turnaround time.from https://www.outsourcinginsight.com/medical-accounts-receivables/ You thought patients would flood your doors when opened up your medical practice. 6 months down the line, you're barely scratching the surface. It's like no one seem to be interested in what you offer. Sometimes, you wonder if people really have health problems. Opening a medical practice, meant that you'll finally be independent, charge your own rates and enjoy the practice. If you've been struggling to get your medical practice running, there is good news. Instead of listing all the various ways you can market your medical practice, today I want you to focus only on 6 legitimate marketing strategy. If you want to market effectively, you don't need to be a jack of all trades and master of none. You just need to focus on improving one aspect of marketing and until you master it. Then you can move to the next. There are lots of people who would list 20 ways of marketing your medical practice without giving you a solid guidance on each of them. The following steps will help you a lot. Get A WebsiteIn a World where everybody knows "Googling" their way to right information. You need to have a website. There is no way you can operate without one in 2017. In fact, patients are becoming more savvy. Before they visit you, they want to do a search on you. They want to find out if you have their ideal solution. They want to know the number of positive reviews that you have online. Do people trust you enough. In fact, 80% of customers will trust something that they saw on Google than when they hear it from a trusted friend. In other words, head over to namecheap.com, buy a domain name and get hosting. Take Advantage of Local SEOA website is important for your website. If you can't market your website, it's like you are having a supermarket that people rely buy. The question is, how do you market your website on shoe string budget? Simple. All you need is to take advantage of the local SEO. The following short steps will guide you on creating in winning local SEO ranking. Step 0: Ensure Your NAP is consistent across all the directories you're listed on.NAP means:
ConstantContact did a survey and found out that 49% of business never update their listing online. In other words, it is common to find business with different names, email address and phone numbers. That makes it hard for clients to contact you. In case you change your phone number, you need to update it across the all the directories you're listed. Here is an exact example of how NAP looks like: Arthur's NAP Dental Services Step 1: Get ReviewsIf you have past clients, you can ask them politely to write reviews for your business. Good reviews make your medical practice standout. More importantly, they will increase the your conversion rate. 90% of online customers admit that reviews influence their purchasing decision. You need to make sure that most of your reviews that are coming from customers are positive. Even if you have one negative review, chances of that ruining your entire practice is high. If you get a negative review from a customer, be cautious enough to respond or follow back on the customer. You not only want to ask for an apology, you want to make it up for them. You want them to come back again. How do you get reviews from customers? Five ways:
Step 2: Claim Your Google ListingChances are, you're losing clients because you have not yet claimed your Google listing. Google listing allows you to manage your medical practice online. Let me explain. Head over to Google and search for "dentist." What do you see on the first page of Google. You may or not see ads. But what will catch your attention is the listing of nearby dental places in the neighbourhood. People that list their business on Google, will get more traffic and more customers than those who don't. To get better results, you must work hard so that you're at least in the first 3 spots that Google gives local business. To do that, head over to Google.com/business. Click on the button that says "Get on Google". Then you log in with your Google account if you have one. Search for the name of your medical practice, if you found it the claim it. If not, click on add your business. Key in the main information about your business in the listing. Google will send you a postcard to verify your business. If you have verified your business. You need to upload high quality images that will show up in the Google listing. In fact, hire a celebrity photographer to take stunning photos of your places. Have as many photos as possible. Step 3: Add mapsWhen people search your services, they are also looking for a direction. How far or near is the places from where they are. To make it easier for the clients, create Google maps for your business. The maps make it easier for people to find you. It would be appropriate to have maps because 86% of people, check maps to find where business are located. Local Search EngineCreate time to make sure that your business is listed in many relevant local business directories. Google, Yahoo and Bing crawl on those directories to update their information and validate citation. In other words, a website needs to have been listed in the local business directories have a higher chance of getting indexed and gain rankings. As a medical practitioner, you want to take advantage of local search engines. Here are a few local search engine you can get started with: Bing Places for BusinessBing is the third largest search engine on the planet as from 2013. It is just a matter of time before it takes the position two. When you're building your medical practice, you want to be everywhere your competitor has never thought about. For instance, Bing is the most forgot search engines by most marketers. To be ahead, you need to be on Bing. Here are the steps on how you can get a listing from bing. Step 1: Step 2: Step 3: Yelp for business ownersEarly on, I talked about being getting a review from Yelp. However, you need to be listed on Yelp, before you can get a review from there. Yelp is a social network, user reviews and local search web site. In other words, it is a site that helps people to find cool places to eat, drink, shop, relax or even hang out. If your medical practice is not listed on Yelp, you're leaving free traffic on the table. Here are the three step process to get started Step 1: Step 2: Step 3: Step 4: MerchantCircleAs of the time of writing, Merchant circle has 1.7 million local businesses. What started as an online marketplace is now an engaging platform that brings lots of traffic to both small and medium-sized business. More importantly, the merchant circle offers local business services for its visitors. Here is how to create a merchant circle account. Step 1: Step 2: Step 3: Another option may cost money and it may be worth to pay if you want to give your medical practice a little bit of exposure. For instance, if you choose the premium with MC. A merchantcircle representative will have to call you after you've filled down your information on the best possible way to help you. Step 4: Yellow PageBefore the internet, there was a yellow page. Although it is quite odd, believe me, today people still search for businesses on the Yellow Page. Because it is neglected, not most people would want to use it. Yellow page has their online version, you can use that to your advantage. Yellow page gives you two listing options, you can either choose the free option or the paid listing. The free option is perfect for medical practice. You don't have to pay premium unless you really want. Here are the steps to creating a yellow page account: Step 1: Step 2: Step 3: Step 4: Yahoo listing on Yahoo.It is the second largest powerful search engines. There are people that still use Yahoo, a listing from Yahoo can get you on the edge. Like I said, not most, medical practitioners will utilize these marketing gems. Listing on Yahoo is a little bit complicated if you don't know what you're doing. Here is a 4 step from that simplifies the things: Step 1: Step 2 : Step 3: Step 4: Healthcare directories/CitationsA great way for people to get to know your practice, is listing it in the health citation. Most of these health directories have millions of visitors. My job is to help you tap into these visitors. Even if you have 50 clients from any of these health directories, that can be a huge boosts to your practice. More important, is the SEO boost that you get when your website is listed on these healthcare directories. Some health care directories will serve as a knowledge pool for patients. In other words, they provide lots of details about the doctors and areas of their specialties. What is more, is the number of reviews that these doctors have, which establishes trust. Here are some health care situations and brief explanation on what you do to take advantage. Here are a few health directories that you can get listed on: Healthgrades
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